Refund and Cancellation Policy

Effective Date: 01-05-2024

At MatchMakers, we aim to provide excellent service and ensure customer satisfaction. Please read our refund and cancellation policy carefully to understand the terms associated with your subscription or service purchase.

1. Cancellation Policy

• Free Membership: You can cancel your free membership at any time without any obligations.
• Paid Memberships or Services:
  • You may cancel your subscription or service anytime by contacting our support team.
  • Cancellations made before the next billing cycle will stop future charges, but no partial refunds will be issued for unused days within the current cycle.

2. Refund Policy

• Non-Refundable Services:
  • Payments for matchmaking services, consultations, or one-time personalized recommendations are non-refundable once the service has been delivered.
• Subscription Refunds:
  • Refunds are available only if you cancel within 7 days of purchase (cooling-off period). After this period, no refunds will be issued.
  • If a technical issue prevents you from accessing paid services, we will investigate and offer either a refund or a service extension as appropriate.

3. How to Request a Refund or Cancellation

• To initiate a refund or cancellation, please contact our customer support team at:
• 📧 Email: sachin@matchmakers.life
• 📞 Phone: +91-9741901747
• Please provide your order or subscription details and a brief explanation of the reason for your request.

4. Refund Processing

• Approved refunds will be processed within 7-10 business days to the original payment method used during the purchase.

5. Changes to This Policy

We reserve the right to modify or update this policy at any time. Any significant changes will be communicated through email or platform notifications.

We are committed to resolving any concerns fairly. If you have any questions about our Refund and Cancellation Policy, feel free to contact us for further assistance.